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West Elm delivery delays and lack of communication are a customer

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We asked shoppers about pandemic furniture delays. One name kept coming up.

West Elm, west elm

West Elm, west elm

West Elm, west elm

West Elm delivery delays and lack of communication are a customer service nightmare - Vox, west elm

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West Elm customers complain about shoddy sofas and shipping delays - Vox

Yikes) Real West Elm Reviews (@westelmscam) / X